Office Staff – Payroll & Billing - Woburn, MA - Full Time
Job Summary: The payroll representative primary responsibilities will consist of assisting HHA's, PCA's and PA's with any payroll questions as well as processing timesheets among other payroll-related tasks.
Essential Duties and Responsibilities:
• Manage a high call volume environment, addressing inquiries and resolving issues promptly. • Review and enter all incoming timesheets accurately and in a timely manner. • Follow up on all timesheets that require correction or clarification. • Conduct orientation sessions to educate new aides on payroll procedures and related matters. • Process Paid Time Off (PTO) requests for HHAs, PCAs, and PAs. • Enter direct deposit information for HHAs, PCAs, and PAs into the system. • Knowledge in either Viventium or HHA Exchange software for payroll processing. • Demonstrate strong organizational and communication skills in all interactions. • Availability to work overtime as needed to meet payroll deadlines and address urgent matters.
Qualifications and Skills:
• Previous experience in payroll processing preferred but willing to train with comparable office/administrative experience. • Experience in a home health care agency a plus. • Knowledge in using payroll software such as Viventium or HHA Exchange a plus. • Fluency in Spanish is essential to effectively communicate with our diverse staff. • Excellent organizational and time management skills to handle multiple tasks efficiently. • Strong interpersonal skills with the ability to provide clear and concise explanations to staff regarding payroll procedures. • Ability to thrive in a fast-paced environment and adapt to changing priorities. • Detail-oriented approach to ensure accuracy in payroll processing and record-keeping.
Work Environment: On-site In MA
Pay Range: The hiring range for this position is $22-23 per hour. Various factors will determine final compensation such as a candidate’s years of relevant work experience, skills, certifications, and location.